Latest Job Openings in Etisalat Group - UAE

Etisalat Group is one of the world’s leading telecom groups in emerging markets. Etisalat’s current market cap is 87.7 billion AED (23.8 billion USD). With reported net revenues of AED 48.8 billion and net profit of 8.9 billion for 2014, Etisalat ranks amongst the most profitable telecom groups in the world. Its high credit ratings at AA-/A+/Aa3 reflect the company’s strong balance sheet and proven long-term performance.

Available vacancies in Etisalat Group 

Senior Manager / Business Reporting & Planning
Job Description:
This position will provide direct support to the head of Business Analytics, Pricing & Performance and take the lead in the development of financial reporting, planning, financial and operational KPIs / dashboards, and exception reporting for various areas of Business department. The remit will cover UAE and other Etisalat OpCos for MNC and Business segments.
Officer VVIP Accounts
Job Description:
Assist and supports Sales Managers to achieve sales targets and in the coordination & follow up of customer service requests.
Coordinates processing of all customer applications with ‘Processing units’ at all regional locations.
Interacts with related sections to insure smooth and efficient processing and delivery of customers’ requirements. Act as a backup for Sales.
Client Director/Government Sales-Security Entity (only for UAE national)
Job Description:
Builds Customer’s Account as per specific strategy, ensures the ongoing performance and achievement of revenue and VOA targets. Maintains strong professional relationships with key decision makers/influencers. Manage all daily sales and service activities and interface with all related departments to ensure that his/her customers are well served.
Sr. Manager Home Devices
Job Description:
 Manage end to end Home devices portfolio and roadmap
 Responsible for home devices and bundles propositions
 Manage the home devices team
Analyst Preventive & Insight
Collecting and analyzing data available related to customer complaints, causing customer dissatisfaction or contributing to revenue opportunities loss, and accordingly escalate to relevant parties within the organization to apply fixes and proactively prevent recurrence.

Also, follow up and monitor the impact of fixes applied to ensure consistent customer experience.
Participate in Products, Service design, and UAT phase, to highlight potential risk areas lead to customer complaints, either from process design or from IT failures.